Course curriculum

  • 1

    Welcome

    • Introduction

    • How to use this course

    • Course structure

  • 2

    The ISO 8000-61 process model

    • Introduction

    • ISO 8000-61 process model

    • The capability model

    • Exercise

  • 3

    Data Quality Control

    • Introduction

    • Data processing

    • Data processing survey

    • Data Specifications and Work Instructions

    • Data specification and work instruction survey

    • Data quality monitoring and control

    • Data quality assessment exercise

    • Data quality attribute definitions

  • 4

    Data Quality Planning

    • Introduction

    • Requirements Management

    • Data Quality Strategy Management

    • Data Quality Policy, Standards and Procedures Management

    • Data Quality Implementation Planning

    • Exercise

  • 5

    Data Related Support

    • Introduction

    • Data Architecture Management

    • Data modelling exercise

    • GDPR

    • Data Transfer Management

    • Data Operations Management

    • Data Security Management

    • Data Related Support exercise

  • 6

    Resource Provision

    • Introduction

    • Data Quality Organisation Management

    • Data owners

    • Human Resource Management

    • Data competencies exercise

  • 7

    Data Quality Assurance

    • Introduction

    • Review of Data Quality Issues

    • Provision of Measurement Criteria

    • Measurement of Data Quality and Process Performance

    • Evaluation of Measurement Results

    • Data Quality Assurance Exercise

  • 8

    Data Quality Improvement

    • Introduction

    • Root Cause Analysis and Solution Development

    • Root Cause Analysis exercise

    • Data Cleansing

    • Process Improvement for Data Nonconformity Prevention

    • Data quality improvement exercise

  • 9

    Recap of ISO 8000-61 process model

    • ISO 8000-61 process model (recap)

    • Exercise

    • Conclusion

    • Downloads

Managing Data Quality course bundle

Bundle contains this course, three other courses plus valuable extras

Instructor(s)

Julian Schwarzenbach

Julian is an experienced data expert who has provided consultancy services for 10+ years and has worked in end-user organisations in data related roles for 25+ years. He is passionate about improving the ways that organisations manage and exploit data. Julian is co-author with Tim King of the book 'Managing Data Quality: A Practical Guide'. Julian is Chair of the BCS Data Management Specialist Group and is a Fellow of the BCS. Julian is also involved in development of national and international standards through membership of a number of ISO and BSI standards committees.